Here's why choosing Cebu is the ultimate experience!
Relive the highlights and unforgettable moments of CIB.O in 2025!
Prepared by Cebu Investment Devt. Concierge Center (CIDCC) & Cebu City Govt.
Watch the official 2026 Transformation Summit highlights and revisit the people, conversations, and moments that brought Cebu’s IT-BPM community together.
On August 14, 2026, CIB.O welcomed more than 500 delegates representing over 200 companies and organizations to Summit Galleria Cebu for the 2026 Transformation Summit, CIB.O’s flagship annual industry event.
With the theme “Evolving Skills for the Evolving Digital Economy,” the Summit brought together leaders from the IT-BPM industry, government, academe, and the technology community to exchange insights on the opportunities and challenges shaping Cebu’s digital economy.
At the heart of this year’s Summit was the continued rise of artificial intelligence and what it means for businesses, talent, and the future of work. Discussions explored how Cebu can strengthen its position as a leading IT-BPM destination by developing higher-value skills, embracing new technologies, and building stronger collaboration across the ecosystem.
Summit Chair and CIB.O Vice President Darwin John “DJ” Moises opened the program by highlighting Cebu’s opportunity to move further into higher-value and technology-enabled services.
Cebu City Mayor Nestor D. Archival, Sr. reaffirmed the local government’s support for Cebu’s growing technology and innovation ecosystem, while IBPAP President and CEO Jack Madrid provided a national outlook on the Philippine IT-BPM industry and the opportunities ahead as AI adoption accelerates.
CIB.O President Aseem Roy also emphasized the importance of preparing organizations and talent for the next phase of industry transformation.
Conversations Shaping the Industry
Throughout the Summit, industry leaders and experts shared perspectives on the future of the Philippine IT-BPM sector, bridging the skills gap, strengthening industry-academe partnerships, AI-driven operating models, and advancing national AI initiatives through stronger public and private sector collaboration.
Beyond the main stage, the Summit provided an opportunity for CIB.O members, partners, technology providers, government agencies, academic institutions, and industry stakeholders to connect and showcase solutions supporting workforce development, AI adoption, enterprise technology, and digital transformation.
Celebrating Excellence in Cebu’s IT-BPM Industry
The event concluded with the 2026 CIB.O Industry Awards, recognizing organizations and programs that are making a meaningful impact across Cebu’s IT-BPM community.
People & Culture Program of the Year
Winner: JPMorgan Chase Bank, N.A. Philippine Global Service Center
Finalists: Shearwater Health Advisors, Inc. and GoTeam GoVirtual Assistants Inc.
Impact & Sustainability Excellence Award
Winner: Lexmark Research and Development Corporation, a subsidiary of Xerox Corporation
Finalists: Telephilippines Incorporated and Wipro Philippines
AI & Workforce Transformation Excellence Award
Winner: IBM Solutions Delivery, Inc.
Finalists: Innodata Knowledge Services, Inc. and Accenture, Inc.
Innovation & Technology Company of the Year
Winner: EXL Service Philippines, Inc.
Finalists: IntouchCX and IBM Solutions Delivery, Inc.
Industry-Academe Partnership Excellence
Winner: EY Global Delivery Services Philippines
Finalists: Alliance Software, Inc. and Innodata Knowledge Services, Inc.
The awards highlighted the work being done across the industry to strengthen workplaces, develop talent, advance responsible transformation, introduce new technologies, and build meaningful partnerships between industry and academe.
Moving Cebu Forward Together
The 2026 Transformation Summit reflected an industry that is actively preparing for what comes next. As AI and emerging technologies continue to transform businesses and careers, CIB.O remains committed to connecting the people and organizations that will help strengthen Cebu’s talent, capabilities, innovation ecosystem, and global competitiveness.
Thank you to everyone who joined, spoke, partnered, exhibited, supported, and helped make the 2026 Transformation Summit possible. We look forward to continuing Cebu’s transformation together.
March 1, 2026 - The Cebu IT-BPM Organization (CIB.O) officially opened Season 3 of its much-awaited ITBPM Industry Volleyball League at the Magnum Sports Center, Apas, Cebu City, drawing an electrifying crowd in attendance and reaffirming the industry’s strong culture of collaboration beyond the workplace. Now considered one of the largest corporate sports events in the region’s knowledge-services sector, the league this season features an impressive 35 teams composed of professionals from leading ITBPM firms across Cebu.
The opening ceremony was marked by a vibrant assembly of teams at Magnum Sports Center, ceremonial first serves from industry leaders, and a powerful show of solidarity as companies demonstrated that competition on the court mirrors the excellence and discipline they uphold in business operations. The surge in team participation signals the sustained growth of Cebu’s ITBPM ecosystem, while the overwhelming turnout underscores the deep sense of community among employees, families, and industry partners.
With hundreds of spectators filling the venue, the event highlighted how the industry continues to cultivate a vibrant workplace culture that balances high-performance delivery with teamwork and well-being. Season 3 promises weeks of competitive matches, strengthened partnerships, and shared victories, further solidifying CIB.O’s commitment to fostering unity, resilience, and a strong collective identity among Cebu’s ITBPM companies.
In his opening remarks, CIB.O President Aseem Roy emphasized that the volleyball league is more than a sporting event—it is a strategic platform for employee engagement, wellness advocacy, and inter-company camaraderie within Cebu’s dynamic ITBPM landscape.
Aseem stated, “Today, we are not just opening another season—we are celebrating what makes our industry strong: teamwork, resilience, camaraderie, and healthy competition. With 35 teams from 24 Cebu IT-BPM companies, this league is a true reflection of the unity and energy that power our community. Over the coming weeks, you will see passion on the court, pride in every jersey, and sportsmanship in every match. Win or lose, this league is about building connections beyond the workplace, promoting wellness, and showing that collaboration doesn’t stop at the office door. To our athletes—play hard, play fair, and play safe. To our supporters—bring the noise, bring the energy, and help us pack the stands. And to our organizing team and sponsors—thank you for making this season possible.”
Aseem made the ceremonial toss and declared the event open. “With that, I am proud to declare the CIB.O Volleyball League 2026 officially open. Let the games begin—and may the best team win!”
Other Highlights:
Miss CVL 2026 Muse Competition
-Miss CVL 2026 – Ms. Joanna Basas, Foundever Pioneers
-1st Runner-Up – Ms. Keniana Webster Carpio, TP Vipers
-2nd Runner-Up – Ms. Gineveb Trazona, Innodata Strikers
Power Chant Showdown
-Champion: Team Foundever Pioneers
Special thanks to Mr. Lourdwill A. Romero, Senior Enterprise Account Manager – Visayas of Jabra GN Audio, for generously providing special items for our Miss CVL 2026.
The inaugural Cebu BPO Day, held from March 27 to 29, 2025, at Ayala Malls Central Bloc in Cebu IT Park, celebrated the city’s thriving IT-BPM industry with a series of engaging events. Organized by the Cebu City Government and Cebu IT/BPM Organization (CIB.O), in partnership with Ayala Land, Inc., the three-day affair highlighted the sector’s economic contributions, talent, and innovation.
The opening program on March 27 featured keynote speeches from key stakeholders, including Councilor Francis Esparis, author of City Ordinance No. 2379 (BPO Day Ordinance of 2023), which recognizes the industry’s impact on Cebu’s economy. The BPO Expo and Talent Connect brought together industry leaders, government officials, academics, and professionals, showcasing advancements in job creation and economic growth.
Honoring the Pillars of Growth
Cebu's IT-BPM success was celebrated through special recognition of five foundational partners:
TESDA - "For empowering thousands of Cebuanos with world-class technical skills..."
PEZA - "For creating economic zones that attract global investments..."
BOI Visayas - "For fostering an investor-friendly ecosystem..."
Ayala Land, Inc. - "For developing spaces where innovation thrives..."
CIB.O - "For uniting the industry and advocating for excellence..."
BPO’s Got Talent Winners
One of the celebration’s most anticipated highlights was the first-ever BPO's Got Talent singing competition, which brought the house down with incredible performances from 21 talented individuals representing various IT-BPM companies.
Champion: Ms. Kimberly Kate Saludar (Wipro Philippines)
1st Runner-up: Mr. Triphonnie Español (Lexmark R&D Corp.)
2nd Runner-up: Ms. Sheila Marie Templado (Northern Lights Technology Dev. Corp.)
The champion took home ₱20,000, a trophy, and an MBA scholarship, among other prizes. The celebration also honored BPO employees with free bus rides, courtesy of GET Green Transport and Cebu City’s Green City Buses.
With overwhelming participation and positive feedback, the success of Cebu BPO Day 2025 sets the stage for even bigger celebrations in the future, reinforcing Cebu’s reputation as a global IT-BPM powerhouse. The event underscored the city’s commitment to talent development, digital transformation, and industry collaboration, leaving attendees inspired and eager for next year’s gathering.